Billing Inquiry - Invoice for $24.60 vs. estimated usage of ~$7.00
Anonymous
PROOP

4 months ago

Dear Railway Support Team,

I am writing to inquire about a recent invoice I received for my account.

My account is currently on the Pro plan ($20 minimum monthly fee). I recently received an invoice for a total of $24.60.

However, when I check the "Usage" section within my workspace settings for the corresponding billing period, the combined estimated usage across all my projects totals approximately $8.00.

I would appreciate it if you could clarify the discrepancy between the estimated usage displayed in my dashboard and the final billed amount of $24.00. I want to ensure I understand how the minimum plan fee interacts with actual usage charges, and verify that there isn't an error in the billing calculation or usage estimation within the dashboard.

For reference, my Workspace/Project ID is: https://railway.com/project/02da1e57-a619-47dc-b4a4-88eaf1305c5e?environmentId=0bd5e241-0638-4e58-8368-e7e6470e52b1

Thank you for your time and assistance in resolving this matter.

Best regards,

Mariusz Lejkowski

Solved

Pinned Solution

4 months ago

Hey, your usage is is completely covered by the included $20 worth of usage on the pro plan. You are being charged $24.60 for the pro plan which includes the 23% tax for your country (23% of $20 is $4.60).

1 Replies

Status changed to Awaiting Conductor Response brody 4 months ago


4 months ago

Hey, your usage is is completely covered by the included $20 worth of usage on the pro plan. You are being charged $24.60 for the pro plan which includes the 23% tax for your country (23% of $20 is $4.60).


Status changed to Awaiting User Response Railway 4 months ago


Railway
BOT

3 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 3 months ago


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