a month ago
Hello team,
Quick question on my side : I do not understand why I’m paying while my project is paused ? And I’m not using any CPU etc.
If somehow it’s impossible to pause entirely a project how to suspend payement if I’m not using your services ?
As I was thinking that pausing your project would pause your payement too which is quite logic.
Thank you for your help,
Pinned Solution
a month ago
Nothing will be removed if you downgrade to the Free plan. However, you will continue to be billed for storage use.
5 Replies
a month ago
The Hobby plan has a $5/month subscription fee that applies regardless of whether your services are running or paused. Your services are also still showing $0.22 in memory usage this billing period, which suggests they are not fully stopped. If you want to stop all charges, you can cancel your subscription from your billing settings.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This is the thing I don’t want to cancel anything. I created a project which is not Live at the moment. Therefore I just want to pause it and to pause any payment link to it. It’s impossible somehow ?
I assume if I cancel my subscription, it will “remove entirely” my project and its data correct ?
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
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Status changed to Open Railway • about 1 month ago
ldispagne
This is the thing I don’t want to cancel anything. I created a project which is not Live at the moment. Therefore I just want to pause it and to pause any payment link to it. It’s impossible somehow ? I assume if I cancel my subscription, it will “remove entirely” my project and its data correct ?
a month ago
Nothing will be removed if you downgrade to the Free plan. However, you will continue to be billed for storage use.
0x5b62656e5d
Nothing will be removed if you downgrade to the Free plan. However, you will continue to be billed for storage use.
a month ago
Alright many thanks. So somehow, no matter if I pause it or not, billing continues because of the storage part. Clear ! Thanks again !
Status changed to Solved 0x5b62656e5d • about 1 month ago