a month ago
Subject: Technical Issue: Unable to update code despite being outside restricted hours
Message:
"Hello,
I am writing to report an issue with my free account. I am aware of the restriction that prevents code updates between 8:00 AM and 8:00 PM Pacific Time.
However, I am still encountering errors even outside of those restricted hours. For instance, I attempted to update the code today at 10:00 AM and again at 4:00 PM (local time), but the same problem persisted.
Could you please investigate why these errors are occurring during the allowed time slots?
Thank you for your assistance."
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2 Replies
a month ago
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Status changed to Open Railway • about 1 month ago
a month ago
I am experiencing persistent issues with updating my code, even outside of the restricted hours (8:00 AM - 8:00 PM PT).
For context, I attempted to update today at 10:00 AM and 4:00 PM (Iraq Time), which should be within the allowed window, but the errors continued. I also noticed the platform notification regarding degraded builds.
Is my issue related to this ongoing incident, or is there something else blocking my account?
Thank you."
a month ago
I am experiencing persistent issues with updating my code, even outside of the restricted hours (8:00 AM - 8:00 PM PT).
For context, I attempted to update today at 10:00 AM and 4:00 PM (Iraq Time), which should be within the allowed window, but the errors continued. I also noticed the platform notification regarding degraded builds.
Is my issue related to this ongoing incident, or is there something else blocking my account?
Thank you."
Status changed to Closed brody • about 1 month ago