I was overcharged.
danwaugh93
PROOP

a month ago

I was charged 3 times in the Month of March.

- March 1st

- two separate times on March 29th

$10 Bounty

9 Replies

Railway
BOT

a month ago

You have two separate Pro workspaces ("danwaugh93's Projects" and "Powerline Connect"), each billed $20/month independently. The March 1 charge was for the February billing cycle of one workspace (invoice generated late February, payment processed March 1), and the two March 29 charges are the regular monthly invoices for each of your two workspaces. This is the expected billing pattern, and the same two-charge cycle is visible in prior months as well.


Railway
BOT

a month ago

This thread has been marked as private. Any further activity in this thread will only be visible to you and Railway employees.

Status changed to Awaiting User Response Railway about 1 month ago


danwaugh93
PROOP

a month ago

Can i consolidate these so I am not being charged for both?


Status changed to Awaiting Railway Response Railway about 1 month ago


danwaugh93
PROOP

a month ago

Also, how many months have i been charged $40 instead of $20


Railway
BOT

a month ago

Yes, you can transfer projects between your two workspaces and then cancel the subscription on the one you no longer need. In your project's Settings page, use the "Transfer Project" button to move projects from one workspace to the other. Once all projects are consolidated, you can cancel the empty workspace's Pro subscription from its billing settings.


Status changed to Awaiting User Response Railway about 1 month ago


danwaugh93
PROOP

a month ago

Will the the project be affected at all if transferred?


Status changed to Awaiting Railway Response Railway about 1 month ago


danwaugh93
PROOP

a month ago

There are two of us using one workspace like shown in the image attached. To have 2 people on one project, do you need your own workspace each?

Attachments


Railway
BOT

a month ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open Railway about 1 month ago


danwaugh93
PROOP

a month ago

it contains our emails !


danwaugh93

There are two of us using one workspace like shown in the image attached. To have 2 people on one project, do you need your own workspace each?

No.


danwaugh93

Will the the project be affected at all if transferred?

And no.


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