We confirmed all five domains on the workspace and they are all eligible for transfer, but we don't perform internal name.com account-to-account transfers. The self-serve path we offer is the standard EPP transfer out to a different registrar, available at your workspace domains page under each domain's transfer-out flow. An internal move within name.com's own system is not something we can initiate on your behalf.

where do you have that rule stated in your terms and conditions?

It is not a terms-of-service rule. An internal name.com account-to-account move is simply not a service we offer. The domain transfer mechanism we provide is the self-serve EPP transfer out, which moves a domain to a different registrar.

Two quick things before I run the transfer-out flow:

1. Since Railway is the registrant contact of record, will the registrant details update to me automatically at the gaining registrar once the transfer completes, or do I need to update contacts there myself afterward?

2. I'll be setting custom nameservers and moving DNS off Railway before pulling the EPP codes so the zone doesn't drop mid-transfer. Is there any interaction between custom nameservers and the transfer-out flow I should know about, or are they fully independent?

htanks.

This is a question the Railway community is better placed to answer than support: people who have already worked this out on their own projects and can tell you what actually worked.

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1. When you transfer to a different registrar, the registrant details will be updated to the registrant details associated with the account you're transferring to.
2. IIRC they're independent, so traffic shouldn't be affected. (Btw, I'd recommend using Cloudflare's NS)

I initiated my transfer since 2 days but I see the progress only on the cloudflare side not railway why? how can we speed up the process from railway/name.com side?

What do you mean by "progress"?