15 days ago
in my project, the estimation is unreal, it has 65$ bill for one month which other projects costs around $11 per month, could you check why that much RAM usage for simple app?
22 Replies
15 days ago
15 days ago
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Status changed to Open brody • 15 days ago
15 days ago
The cost estimations might not be accurate at times. I would suggest calculating estimates manually.
These are the rates:
$10/GB RAM/month
$20/vCPU/month
$0.15/GB Storage/month
$0.05/GB Egress
0x5b62656e5d
The cost estimations might not be accurate at times. I would suggest calculating estimates manually.These are the rates:$10/GB RAM/month$20/vCPU/month$0.15/GB Storage/month$0.05/GB Egress
14 days ago
The system is showing peak ram usage for the database which is not being used in production at all. similar projects with same template with 400 monthly users costs $10, with no users $7. But this template project did cost $65. somehow system is calculating max ram usage even there is nothing using that much RAM
14 days ago
why thread is closed in discord? how railway pro customer support is getting this in last days ://
14 days ago
this is from the project with the bugs. only RAM usage is causing this
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yunuscode
this is from the project with the bugs. only RAM usage is causing this
14 days ago
Cost looks correct. Do you know which services in your project are using a lot much memory?
You can see the cost on a per-service basis by pressing "view cost by service".
yunuscode
why thread is closed in discord? how railway pro customer support is getting this in last days ://
14 days ago
Duplicate threads divide support efforts. Having a single support thread is the best way forward.
Either way, as mentioned in Discord, all calculations on our end are correct, and an admin is not required here, so I'll step out and leave this to the community.
ari-party
Cost looks correct. Do you know which services in your project are using a lot much memory?You can see the cost on a per-service basis by pressing "view cost by service".
14 days ago
it is default railway supabase template and not used. was used for testing (no users). same template (with 400-500 users) with plausible, react apps and one nodejs backend costs less than this. it was calculation bug for RAM usage anyways which one project can't use same RAM for a month. The real RAM usage without bugs look like this and admins still think this is my problem. ://
Attachments
yunuscode
it is default railway supabase template and not used. was used for testing (no users). same template (with 400-500 users) with plausible, react apps and one nodejs backend costs less than this. it was calculation bug for RAM usage anyways which one project can't use same RAM for a month. The real RAM usage without bugs look like this and admins still think this is my problem. ://
14 days ago
Could you show a screenshot of the cost by service?
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ari-party
Could you show a screenshot of the cost by service?
14 days ago
here it is
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yunuscode
this is from production project:
14 days ago
"Kong" is https://github.com/Kong/kong, correct?
And are you aware of any configuration differences between "adorable-patience" and prod?
Could you screenshot the 30d memory usage of the Kong service?
ari-party
"Kong" is https://github.com/Kong/kong, correct?And are you aware of any configuration differences between "adorable-patience" and prod?Could you screenshot the 30d memory usage of the Kong service?
14 days ago
no changes, both are railway supabase template. Kong service usage from production or from test project which has $37 usage?
yunuscode
no changes, both are railway supabase template. Kong service usage from production or from test project which has $37 usage?
14 days ago
Test project one
14 days ago
I am going to pay anyway, but it really hurts the relationship between the Railway and me. I brought at least 7-10 developers to this provider because it really worked well so far. Now I have to pay for the usage caused by a potential deployment bug or calculation bug. It would be cool if they could schedule a call and at least open my project, my invoice and check together. All they can say is: "all calculations on our end are correct".
yunuscode
You can say: Is it stable at 5 GB RAM usage?
14 days ago
It's likely a bug in the Kong service—not a Railway bug.
Have you tried redeploying, or recreating the service?
ari-party
It's likely a bug in the Kong service—not a Railway bug.Have you tried redeploying, or recreating the service?
14 days ago
I removed the deployment, but I don't think the problem is with the Kong service. It is impossible to use 5 GB of RAM when the service is not used by customers. Even if there were connection errors, 5 GB of RAM is a huge usage.
yunuscode
I removed the deployment, but I don't think the problem is with the Kong service. It is impossible to use 5 GB of RAM when the service is not used by customers. Even if there were connection errors, 5 GB of RAM is a huge usage.
14 days ago
What version of Kong is the test project using? And what about prod's?
ari-party
What version of Kong is the test project using? And what about prod's?
14 days ago
both same version, i tried with this project then setup production env.
yunuscode
both same version, i tried with this project then setup production env.
14 days ago
Which version though?