Pausing account
jahnif
HOBBYOP

a month ago

I don't need to use Railway anymore but don't want to delete my account. Is there any way that I can pause it so I don't incur any monthly charges?

Solved

3 Replies

Railway
BOT

a month ago

This thread has been marked as public for community involvement, as it does not contain any sensitive or personal information. Any further activity in this thread will be visible to everyone.

Status changed to Open Railway about 1 month ago


Status changed to Awaiting Conductor Response brody about 1 month ago


a month ago

Hey, cancelling your plan (and downgrading to the free plan afterwards if you want) is what you are looking for.


Status changed to Awaiting User Response Railway about 1 month ago


jahnif
HOBBYOP

a month ago

I canceled the hobby plan but it says that my estimated payment is still going to be $5 for the next billing cycle. Do I have to delete my account to avoid all monthly charges? If so, can I sign up again later with the same credentials?


Status changed to Awaiting Conductor Response Railway about 1 month ago


jahnif

I canceled the hobby plan but it says that my estimated payment is still going to be $5 for the next billing cycle. Do I have to delete my account to avoid all monthly charges? If so, can I sign up again later with the same credentials?

a month ago

Railway can still charge you for your usage in this cycle (as your subscription is still running and you can technically still deploy and accumulate usage).
You can also request a refund within the billing section of your workspace, if for any reason, Railway still renewed your hobby subscription despite having cancelled it.


Status changed to Awaiting User Response Railway about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 29 days ago


Loading...