a month ago
Hello Support Team,
I have an affiliate account and I am trying to withdraw my affiliate earnings. I am attempting to connect my Stripe account for the withdrawal.
However, when I log in with my existing Stripe account and complete the required steps, I am redirected to a page asking me to create a new Stripe account.
I already have an existing Stripe account, so I would like to understand why I am being asked to create another account.
Could you please help me connect my existing Stripe account and complete the withdrawal setup?
Thank you for your assistance.
7 Replies
a month ago
This is a question about using Railway itself, and the quickest answer usually comes from people who have set up the same thing and can tell you how they got it working.
So we'd like to open your thread as a community bounty. Railway pays a bounty to the community member who answers it, and threads like this usually get picked up quickly.
Opening it makes this entire thread public, including everything already posted. Nothing becomes public until you decide. Use the buttons below.
- Open to the community - Before you click, take a moment to edit or remove anything you'd rather not share. The thread becomes publicly visible right away.
- Keep it private and close the thread - Nothing becomes public and the thread closes.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
Can you please let us know the solution ASAP
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
This is still something the community can answer faster than support. The buttons below are still live: open the thread up as a public bounty after editing out anything sensitive, or keep it private and close it.
Status changed to Awaiting User Response Railway • about 1 month ago
a month ago
This thread has been opened as a public bounty so the community can help solve it. The thread and any further activity are now visible to everyone.
Status changed to Open Railway • about 1 month ago
a month ago
anyone idea has about this ?
a month ago
This his hilarious - Railway's bot is asking the community to reply to a problem which would better be answered by Railway, but insisting that "community can answer faster than support".
I'm part of the community, I have the same problem - and I'm hoping someone from the Railway team can help out instead of the bot bouncing this question back to the community!
a month ago
Hello Support Team,
I’m following up on my previous message regarding the issue I’m facing while trying to connect my existing Stripe account for affiliate earnings withdrawal.
I haven’t received an update yet, and I would appreciate it if you could please look into this issue and let me know how I can connect my existing Stripe account instead of being prompted to create a new one.
Please let me know if you need any additional information from my side to investigate this further.
Thank you for your help. I look forward to your response.
14 days ago
Hello Support Team,
Can you please update me on this?
