Account recovery – lost 2FA and recovery codes

noobginger

PROOP

5 months ago

Hi,

I’ve lost access to my 2FA due to an authenticator issue.

Unfortunately, I also no longer have access to my recovery codes.

I can still successfully authenticate via GitHub, but the login is blocked at the Railway 2FA step.

I’m requesting assistance to reset or remove 2FA on my original account.

To verify ownership, I’ve created the requested public repository on the same GitHub account:

https://github.com/ItsRealDennis/Railway-2FA-Reset

Thanks in advance for the help.

Solved

2 Replies

noobginger

PROOP

5 months ago

Help xD

uxuz

MODERATOR

5 months ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response uxuz • 5 months ago

diana

PRO

5 months ago

Hello,

We've verified your GitHub Repo and have reset 2fa for your account.

Status changed to Awaiting User Response Railway • 5 months ago

Railway

BOT

5 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 5 months ago

Welcome!