You clearly have an issue on your side — and it’s happening exactly during the hours when our service is critical for our company’s operations.

The problem looks exactly the same as last week: the connection to the database or Redis keeps dropping. Last week, the first symptoms started around 11 AM, and later everything went down completely.

I restarted the machines and everything went back to normal. However, there is clearly something wrong. Is there a chance that your service will operate normally, or do I need to consider moving to a competitor?

How to restart machines, having some deployment issues as well? My website is throwing 404

I restarted the running machines. Fortunately, I didn’t perform any deployment.