Dear Railway Support Team,

I am trying to upgrade my Railway workspace from the Trial plan to the Hobby plan for my production application deployment.

However, I am facing payment-related issues during the subscription process.

Issues observed:

• “Failed to fetch” error while subscribing to the Hobby plan
• Payment authorization appears to fail during processing

Additional details:

• The card is enabled for international and online transactions
• I am using a Visa debit card
• Railway dashboard also displayed a temporary “Service Disruption” notification during the process

Because of this issue, I am currently unable to complete the upgrade and continue uninterrupted hosting for my application.

Kindly help investigate the issue and assist in rectifying the payment/subscription problem so that I can successfully upgrade to the Hobby plan and complete the payment.

Please let me know if you need any additional information from my side.

Thank you for your support.

Regards,

Imtiaz Sajid Baig