20 days ago
Hello Railway Support,
I committed new code to my GitHub branch, but the deployment on Railway never started. I also attempted a manual redeploy multiple times, and the platform still failed to deploy the service.
This is a critical production issue that is directly impacting my business operations and development workflow. The platform instability is causing downtime, delays, and operational risks for my project.
I expect an urgent investigation and resolution for this catastrophic deployment failure. Additionally, due to the impact caused by these repeated instabilities, I request a service credit or compensation for the disruption experienced.
If these deployment reliability issues continue and are not resolved properly, I will be forced to migrate my infrastructure to a competing platform that can provide stable and reliable deployments.
Please provide an immediate update regarding this issue.
Best regards,
Marcelo Gonçalves
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