Deployment stuck at "Initializing"
chumnucker
HOBBYOP

a month ago

I know this has been asked a few times, but out of all of the threads, I found no real answer.

I am on the Hobby plan and have been trying to deploy for the past hour and it gets continuously stuck at the "Initializing" status with this deployment message: "Deployment in progress: Taking a snapshot of the code... "

I've read the deployment docs and I'm aware it states that in instances of high server load, Pro/Enterprise plans are prioritized. Understandable.. However the docs state that it would show a "Limited Access" notice in the dashboard - I'm not seeing that anywhere. After 45 minutes of it sitting at initializing - and then eventually canceling the deployment and trying again, with it now being at 20 minutes, I'm just not sure what's happening.

If the deployments truly are in a queued state, it is absolutely horrible UX to show the deployment status as "Initializing". It obviously insinuates that it is actively trying, but yet no build logs or deploy logs are present.

Am I missing something? If I genuinely have to wait this long for a deployment to pass the queue, my time with Railway will end immediately... Quite literally my first 24 hours using this service and only my 2nd deployment. God forbid I would need to deploy a hot-fix, I'd be cooked..

Solved

3 Replies

chumnucker
HOBBYOP

a month ago

Update: Currently sitting at 1hr 45min at the "Initializing" status. Ridiculous. Peace out railway


chumnucker
HOBBYOP

a month ago

Update: Seems auto-deploy from GitHub was causing this issue, it was just hanging I suppose. Ran it through CLI and it was fine


sam-a
EMPLOYEE

a month ago

Good sleuthing, but one correction so this doesn't bite you again: it wasn't GitHub auto-deploy itself. Your service has the "Try Railway Express (Early Preview)" flag enabled, and Express currently only works in US West. GitHub deploys hit that broken path and silently stall at "Initializing", while CLI deploys take a different route that skips it entirely. That's why the CLI worked.

Every future GitHub push will still hang until you turn off the flag: service Settings, Feature Flags, toggle off "Try Railway Express (Early Preview)". After that GitHub deploys work normally.

Railway Team


Status changed to Solved sam-a about 1 month ago


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