Deployments stuck on "Taking a snapshot of the code" - Cannot cancel or remove

cloudcare2025

PROOP

2 months ago

Multiple deployments are stuck in "Initializing" state at "Taking a snapshot of the code" for 15+ minutes.

- Cannot click "Remove" or "Stop" on stuck deployments - buttons unresponsive

- Tried railway redeploy via CLI - new deployment also gets stuck

- Tried railway up --detach - same issue

- Have 3 deployments all stuck in INITIALIZING state

Setup: NestJS app in monorepo, us-west1 region

Last successful deployment is still running, but cannot deploy new code.

Is there a known infrastructure issue or way to force-cancel stuck deployments?

21 Replies

atoates

PRO

2 months ago

Same for me - have a build that's been running for 28 mins now - their staus page shows 100% uptime i.e. absolute bull LOL

passos

MODERATOR

2 months ago

Hey, Railway is currently suffering from an incident on build times
https://status.railway.com/cmkhgk0vh040fth2frxk93tvp

The team is already aware and working on a fix!

passos

Hey, Railway is currently suffering from an incident on build timeshttps://status.railway.com/cmkhgk0vh040fth2frxk93tvpThe team is already aware and working on a fix!

atoates

PRO

2 months ago

Thanks for the update!

k4tay

PRO

2 months ago

I had the same issue and it has seemed to resolve itself just now

atoates

PRO

2 months ago

Yep me too - back up and running.

k4tay

PRO

2 months ago

spoke too soon. all the old stale builds cleared out but it pulled from Github and is stuck building again. looks to be stuck on uploading snapshot

k4tay

spoke too soon. all the old stale builds cleared out but it pulled from Github and is stuck building again. looks to be stuck on uploading snapshot

scavestany

HOBBY

2 months ago

yep

cloudcare2025

PROOP

2 months ago

Deployments still stuck on "Taking a snapshot of the code"

cloudcare2025

PROOP

2 months ago

I was in the zone pushing code like crazy before this happened :(

scavestany

HOBBY

2 months ago

im starting to see build logs

scavestany

im starting to see build logs

cloudcare2025

PROOP

2 months ago

Me too

atoates

PRO

2 months ago

Dammit- happening again... also seem to have multiple builds running which aint normal....

Attachments

image.png

cloudcare2025

PROOP

2 months ago

It's just not allowing me to push new deployments from github and when I push from the railway CLI with railway up it still gets stuck

scavestany

HOBBY

2 months ago

my 3 deployments went through already

scavestany

HOBBY

2 months ago

definitely fixed something. still slow tho

k4tay

PRO

2 months ago

mine are getting stuck trying to upload them it appears.

scheduling build on Metal builder "builder-grgzpb"

[snapshot] received sha256:e595647be2d1d5ffbbee765ac7d0b57d3533eec74701127a0bc8c17c23ec4c97 md5:9afd1398f4b3122565c4837fe22a6c0f

receiving snapshot71.3 KB407ms

analyzing snapshot71.3 KB1ms

uploading snapshot71.3 KB

atoates

PRO

2 months ago

Still not getting any successful builds...

Quite a few of these
ERROR: failed to build: failed to solve: process "/bin/bash -ol pipefail -c npm ci" did not complete successfully: exit code: 1

scavestany

HOBBY

2 months ago

have 100s of users in the app, where the main frontend and admin panel have already deployed, the backend still building lol

passos

MODERATOR

2 months ago

Hey, the incident has been resolved and you should be able to re-deploy again by hitting CTRL + K and selecting "Deploy Latest Commit." If you have any issues, please feel free to open another help thread! Thanks for your patience.

cloudcare2025

PROOP

2 months ago

Thanks lads! Works now

atoates

PRO

2 months ago

Great stuff - yep back online.