a month ago
I am experiencing a total loss of external connectivity of database across three projects (PostgreSQL, MongoDB, and Redis). My applications are currently down because they can no longer reach the databases via the public network.
Internal private networking is still active, but all external traffic is being rejected. I've confirmed the outage isn't tool-specific, as Beekeeper Studio is also unable to connect. This issue started within the last 24 hours (as of Jan 30th) —any insight would be appreciated.
2 Replies
a month ago
dominicteller check your railway service settings sounds like the public networking got disabled somehow
few things to try
go to each service settings and make sure "public networking" is actually enabled. railway sometimes has issues where this gets toggled off
check the networking tab - your services should have public domains assigned. if they're missing, redeploy
try generating new public URLs for your databases. sometimes the old ones just stop working
if you're using the new private networking feature, railway might have auto-migrated your services and borked the public access. happened to me last month
check railway status page they've had networking issues before where external connections drop but private network stays up
also make sure you're not hitting the free tier limits if that applies. railway will cut external access if you run out of credits
hyper674
dominicteller check your railway service settings sounds like the public networking got disabled somehowfew things to trygo to each service settings and make sure "public networking" is actually enabled. railway sometimes has issues where this gets toggled offcheck the networking tab - your services should have public domains assigned. if they're missing, redeploytry generating new public URLs for your databases. sometimes the old ones just stop workingif you're using the new private networking feature, railway might have auto-migrated your services and borked the public access. happened to me last monthcheck railway status page they've had networking issues before where external connections drop but private network stays upalso make sure you're not hitting the free tier limits if that applies. railway will cut external access if you run out of credits
a month ago
Many thanks for your suggestions. I tried all of them, but unfortunately, none of them worked. I'm on the PRO tier, so there should be no limits here. I haven't changed any settings, but the public database connections for all of my projects have gone down.
My projects are separate and use different databases (PostgreSQL, MongoDB, Redis, and MySQL), yet none of them are connecting, even though the Railway status page shows everything is working as normal. I even removed Bitdefender to see if my firewall or antivirus was blocking the connection, but nothing seems to work.