a month ago
Hello Railway Support,
I’m requesting help recovering access to my Railway account.
I originally created my Railway account using Google Sign-In with this email address:
dari.support.contact@gmail.com
Unfortunately, I have permanently lost access to that Google account and I am unable to recover it, so I can no longer sign in to my Railway account.
The Railway account contains my DARI project, which is currently deployed and still running:
https://dari-production-1714.up.railway.app/
The project source code is hosted in my GitHub repository:
https://github.com/Atlass-Stack/DARI
The Railway deployment was originally connected to this GitHub repository, using the master branch.
The backend is currently still responding successfully, which confirms that the existing Railway deployment is still active.
I was using Railway's free/trial usage, so there is no payment method or billing information associated with the account that I can provide.
I understand that you need to verify ownership before making any account-related changes. I’m happy to provide any non-sensitive information you need to verify that I am the owner of the project.
Could you please let me know what information or verification you require to help me regain access to the existing Railway account?
I would strongly prefer to recover access to the existing account/project rather than creating a new Railway project, since the current deployment is still running.
Thank you for your help.
Best regards,
Anass
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