Paid Subscription Still Showing Trial Option
shhreyyas
FREEOP

a month ago

Hello Support Team,

I purchased the Hubby Railway subscription and completed the payment successfully. However, after the payment, my account is still showing the “Start Trial” option instead of the active subscription.

Please check my account and update the subscription status. I have attached the payment receipt/screenshot for your reference.

Invoice number: QZPIOSMS-0003

Registered Email: igslay430@gmail.com

Please resolve this issue as soon as possible.

Thank you.

6 Replies

shhreyyas
FREEOP

a month ago

please check it


shhreyyas
FREEOP

a month ago

Any update?


dhimiter-cc
FREE

a month ago

Same situation


jeddi47-ops
FREE

a month ago

je viens aussi de payer et c'est pareil


gabbiedee
HOBBY

a month ago

I have same issue also.

difference now is that I made another payment and it went through but the previous one was debited and not activated.

I would like a process of refund for that, however the payment history is showing $0 whereby I have the transaction receipt railway sent me to show successful transaction.


shhreyyas

please check it

kamranhassan22004
FREE

a month ago

same issue with me aswell


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