a month ago
Hello Railway Support Team,
I am writing to report an issue with my recent payment.
I successfully completed a payment, the funds were deducted from my account, but the balance has not been credited to my Railway account.
Could you please investigate this issue and either credit the funds to my account or provide a refund?
I am happy to provide any additional details or screenshots if needed.
Thank you for your assistance.
3 Replies
a month ago
Payment deducted but not credited to Railway account. The payment appears to be stuck in processing — if the issue cannot be resolved, I demand a full refund.
a month ago
I made a payment, the money was deducted from my account, but it has NOT been credited to my Railway account. This is unacceptable. Your support has not responded. I demand an immediate resolution or a full refund. If this is not resolved, I will dispute the charge with my bank
a month ago
I was charged for the Hobby plan ($5/mo), the payment was deducted from my card, but my account still shows "Trial expired" and the subscription is not active. Please activate my subscription or issue a full refund immediately