Unauthorized Charge – Refund Request and Auto Billing Cancellation
muhamedhalim
PROOP

2 months ago

I am writing to report an unauthorized charge on my credit card.

An amount of USD 15 was charged by Railway, despite the fact that I have already paid for the hosting service recently. This charge was unexpected.

I kindly request:

  • A clarification regarding the reason for this charge

  • A refund of the USD 15 amount

  • Immediate cancellation of any automatic billing, as I do not authorize future charges to my credit card

Please confirm once the refund is processed and auto billing is disabled.

Thank you for your prompt attention to this matter.

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