FreeScout

5 months ago

Description: Free Self-Hosted Zendesk & Help Scout Alternative

Category: Other

URL: https://railway.com/template/cgZiHc

3 Replies

laurentbreillatHOBBY

8 days ago

Hi, I've tried to install FreeScout on Railway : the installation works, but when setting it up, it seems there's a problem : even when just sending a test email through Manage > Settings > Mail Settings, there's an error.
Same when trying to set up a mailbox.

Attached is what I get in the logs.

I've tried various AI to solve the problem, but they all seem to tell me about some relationship with the "Satisfaction Ratings" module, even though I have no module installed (it's literally a fresh install).

So I'm assuming there's a problem that's not on my end ?

Thanks for your help

Attachments


laurentbreillat

Hi, I've tried to install FreeScout on Railway : the installation works, but when setting it up, it seems there's a problem : even when just sending a test email through Manage > Settings > Mail Settings, there's an error.Same when trying to set up a mailbox.Attached is what I get in the logs.I've tried various AI to solve the problem, but they all seem to tell me about some relationship with the "Satisfaction Ratings" module, even though I have no module installed (it's literally a fresh install).So I'm assuming there's a problem that's not on my end ?Thanks for your help

8 days ago

Hi Laurent,

Thanks for pinging me via email. Would've missed this for days otherwise

I took a look and it's probably an issue with the latest build. The docker versions are a little older than the latest FreeScout code so I'm still figuring out where the issue is (or if the issue has already been fixed in a later version and will go away once the docker builds catch up)

But for now just specify a slightly older version and the issue wouldn't be there

Attachments


laurentbreillatHOBBY

7 days ago

Thanks a lot, it works !


FreeScout - Railway Help Station