5 months ago
Description: Free Self-Hosted Zendesk & Help Scout Alternative
Category: Other
3 Replies
8 days ago
Hi, I've tried to install FreeScout on Railway : the installation works, but when setting it up, it seems there's a problem : even when just sending a test email through Manage > Settings > Mail Settings, there's an error.
Same when trying to set up a mailbox.
Attached is what I get in the logs.
I've tried various AI to solve the problem, but they all seem to tell me about some relationship with the "Satisfaction Ratings" module, even though I have no module installed (it's literally a fresh install).
So I'm assuming there's a problem that's not on my end ?
Thanks for your help
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laurentbreillat
Hi, I've tried to install FreeScout on Railway : the installation works, but when setting it up, it seems there's a problem : even when just sending a test email through Manage > Settings > Mail Settings, there's an error.Same when trying to set up a mailbox.Attached is what I get in the logs.I've tried various AI to solve the problem, but they all seem to tell me about some relationship with the "Satisfaction Ratings" module, even though I have no module installed (it's literally a fresh install).So I'm assuming there's a problem that's not on my end ?Thanks for your help
8 days ago
Hi Laurent,
Thanks for pinging me via email. Would've missed this for days otherwise
I took a look and it's probably an issue with the latest build. The docker versions are a little older than the latest FreeScout code so I'm still figuring out where the issue is (or if the issue has already been fixed in a later version and will go away once the docker builds catch up)
But for now just specify a slightly older version and the issue wouldn't be there
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