billing
alimkhvn24
FREEOP

6 hours ago

Subject: Invoice shows Hobby plan Oct 14–Nov 14 paid, but account still blocked as "trial expired"

Hi,

My invoice from today (November 3) explicitly includes and charges for:

▎ Hobby plan — Oct 14–Nov 14, 2026 — $5.00 (paid)

Payment succeeded, amount paid: $5.00. But my account is still showing "Active Plan: trial" on the Billing page, and both the dashboard and CLI (railway up) block me with "Your trial has expired. Please select a plan to continue." My services (web, worker) remain suspended.

This looks like a billing/activation sync bug on your end — the invoice clearly charged for the Hobby plan, but the account entitlement wasn't updated. Could someone please manually activate the Hobby plan on my account? I can provide the invoice/receipt if needed.

This is blocking my production app — I'd appreciate a fast fix.

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