10 hours ago
Hi Railway Support,
I’m writing to request help closing our account completely after we’ve shut down our product:
Please cancel/terminate any active subscriptions / paid plans on our Railway account(s)
Remove all saved credit cards and payment methods so no future charges can occur
Permanently delete the Railway account(s) and associated projects/resources
Account details:
Account / workspace email: charles.zhang.2040@gmail.com
We have already stopped (or are stopping) our services and no longer need Railway. Before deletion, please confirm:
If account deletion must be initiated by us in the dashboard, please send the exact path/steps. If it requires Support action, please proceed and reply once completed.
Thank you for your help.
Best regards,
Charles
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