Subject: iOS App - "User is not verified" error when logging in with API token
miov-8127
FREEOP

2 months ago

I'm unable to log into the Railway iOS app using my API token. The app keeps showing "user is not verified" despite my account being in good standing.

Context:

  • Platform: Railway iOS app
  • Auth method: Account-level API token (created via Account Settings → Tokens → "No workspace")
  • My account email is verified
  • I have 2 GitHub projects actively connected to my Railway account
  • The same API token works fine with the CLI and GraphQL API (web)
  • The error occurs only on the iOS app

I suspect this may be a bug specific to the iOS app's token verification flow. Re-authorizing my GitHub connection is not a viable workaround for me, as I have production projects linked that I'd rather not disrupt.

Could you please look into this? Happy to provide any additional info or logs if needed.

Thanks!

Under Review

0 Threads mention this feature

1 Replies

2 months ago

How are you trying to use the API token in the mobile app? The app does not support providing your own API token and you must login in the app using the browser or QR code.


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