Title: Custom domains + railway.app domain unreachable — edge IPs refusing TCP 443 (Southeast Asia)
syns-rgb
PROOP

7 hours ago

Since ~08:05 UTC today (2026-11-06) our service "Seeyounextsummer" is unreachable on its domains, while the app itself is healthy (deployment dc306edd, /health ok).

Edge IPs 153.52.255.80, 153.52.255.56, 153.52.255.68 and 153.52.255.54 refuse TCP 443 from Indonesia and from US networks. 153.52.255.10 still works: forcing our hosts to .10 returns 200 with valid certificates.

Affected:

  • booking.ooraskinlabs.id (pv17mp9p.up.railway.app -> .80)
  • partner.ooraskinlabs.id (0j4fnu23.up.railway.app -> .54)
  • booking.ooraskinlabs.com (99z4gbu0.up.railway.app -> .68)
  • qontak-followup-production.up.railway.app (-> .56)

This is our customer-facing online booking and our staff portal, and inbound webhooks to qontak-followup-production.up.railway.app are failing. Please check the edge proxies or move our domains to a working edge, and tell us whether this is part of the "External network blocks" incident.

Under Review

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