I’m reaching out because I’m currently stuck trying to upgrade my account. I’ve been using Railway over the past month on a free trial to build out my project and love the platform, but my trial is running out and I can’t subscribe to any of the paid plans.

Every time I try to add my Wise Visa debit card, it gets rejected.

A few points I’d like to highlight and ask about:

Wise Acceptance: Wise accounts require full KYC/identity verification to open, and standard payment processing works fine across major platforms (Netflix, OpenAI, Amazon, Google) as well as similar fintechs like Revolut (which Railway seems to accept without issue). Blocking Wise outright cuts off millions of legitimate users and developers who rely on it for international online payments.

Alternative Options / Annual Plans: If recurring monthly billing against Wise prepaid/debit rails is the core issue (e.g., automated chargebacks or fraud filters), would you consider offering an annual subscription plan or standard prepaid credit top-ups? I would gladly pay upfront for a yearly plan today just to keep my services running without interruption.

Could you please look into why Wise is being restricted on my account?

Thanks