5 hours ago
Hello Railway Support,
I have cancelled my subscription, and all deployments and plugins have been stopped.
My account still shows an unpaid invoice of $5. I no longer use Railway and cannot afford this payment.
Could you please review the invoice and consider waiving it? Please also confirm that my subscription is cancelled and no further charges will occur.
Thank you.
1 Replies
Status changed to Awaiting Railway Response Railway • about 5 hours ago
5 hours ago
As a one-time act of goodwill, we've voided the $5 open invoice, so nothing is owed on it now.
Our billing records don't show the subscription as cancelled, though. It's still active, and the next cycle would bill on November 12. To stop future charges, cancel the plan from your workspace billing page.
Status changed to Awaiting User Response brody • about 5 hours ago