$10 dollar credit purchase but only showing $8.87 credit
tentse
FREEOP

a year ago

I purchase pre credit of $10 dollar but it's only showing $8.87. plus my free trial of around 3.8 is still left out

Solved

16 Replies

tentse
FREEOP

a year ago

N/A


tentse
FREEOP

a year ago

Project ID: b3c8e234-6803-48e2-bf09-ae997dadcc9b


tentse
FREEOP

a year ago

Today i purchase $10 dollar pre paid credit and already my trial plan was going on and i was still left with some 3.8 credit in trail plan. So after purchasing the $10 credit the total credit should be around $13.8 but it's only showing $8.87 credit


a year ago

@Brody can correct me if I'm wrong, but the trial credits aren't "real" credits. They disappear when you upgrade


a year ago

You loaded 10$ onto your account, spent 5$ of that on the initial hobby subscription, leaving you with 5$ + 3.8$ of trial credit


a year ago

Does that math work out?


a year ago

The hobby plan costs 5$ per month, you paid for that first month with the credit you loaded in


tentse
FREEOP

a year ago

Ohh so 5$ is already cut out at the time of purchasing 10$ credit


a year ago

Yes, since that's when you start the subscription


tentse
FREEOP

a year ago

ok and right now i have purchase pre-credit, this won't autmatically deduct amount from my card right?


tentse
FREEOP

a year ago

like during new next month


a year ago

That's correct. Your app usage + monthly fee will be deducted from your available credits. When those run out, your services will be paused until you reload funds


tentse
FREEOP

a year ago

Ohh alright


tentse
FREEOP

a year ago

thx for the help!


a year ago

No prob!


a year ago

!s


Status changed to Solved adam about 1 year ago


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