2 months ago
My application was working fine a couple hours ago and is suddenly throwing 502 and that is a major hamper to the devleopment. Can you gyus please help ?
9 Replies
2 months ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
2 months ago
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Status changed to Open brody • about 2 months ago
2 months ago
Starting Container
INFO: Started server process [1]
INFO: Waiting for application startup.
2025-10-13 11:20:40,491 - backend.main - INFO - 
Starting FastAPI application...
2025-10-13 11:20:40,492 - apscheduler.scheduler - INFO - Adding job tentatively -- it will be properly scheduled when the scheduler starts
2025-10-13 11:20:40,493 - backend.cron_scheduler - INFO - 
Cron scheduler configured:
2025-10-13 11:20:40,493 - backend.cron_scheduler - INFO - - Job: Trigger Evaluation
2025-10-13 11:20:40,493 - backend.cron_scheduler - INFO - - Interval: Every 30 seconds (TESTING MODE)
2025-10-13 11:20:40,493 - backend.cron_scheduler - INFO - - Max Instances: 1 (prevents overlapping runs)
2025-10-13 11:20:40,493 - apscheduler.scheduler - INFO - Added job "Evaluate idle time triggers and create tickets" to job store "default"
2025-10-13 11:20:40,493 - apscheduler.scheduler - INFO - Scheduler started
2025-10-13 11:20:40,493 - backend.cron_scheduler - INFO - Cron scheduler started!
2025-10-13 11:20:40,493 - backend.cron_scheduler - INFO - Next run will be in 30 seconds... (TESTING MODE)
2025-10-13 11:20:40,493 - backend.cron_scheduler - INFO - Running initial trigger evaluation on startup...
2025-10-13 11:20:40,493 - backend.cron_scheduler - INFO - ================================================================================
2025-10-13 11:20:40,493 - backend.cron_scheduler - INFO - Starting trigger evaluation cron job at 2025-10-13 11:20:40.493758
2025-10-13 11:20:40,493 - backend.cron_scheduler - INFO - ================================================================================
================================================================================
[2025-10-13 11:20:40.505086] Starting trigger evaluation...
================================================================================
And then the cron job keeps on running and its logs are all visible and working fine but I cannot seem to access the endpoint, it keeps returning the 502. So I know the backend is working fine but cannot hit any api or anything.
2 months ago
2 months ago
It got up for one request and then went back like this. I have no idea what is happening and why.
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passos
Hi, can you send a screenshot of the 502 request expanded?
2 months ago
2 months ago
Vamos manter a thread em inglês (let's keep the thread in english). Also, I would recommend opening your own help thread and first read the following documentation on common pitfalls: https://docs.railway.com/reference/errors/application-failed-to-respond.
2 months ago
Hey What do you mean by expanded? Its just straight up this page
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