Hi Railway Support,

I’m considering moving my production backend from Render to Railway.

I’m integrating with a payment gateway, and their security team requires the backend server’s public IP to have a clean reputation. They reported that the IP currently used by my Render backend appears in an abuse/threat-intelligence database with reports such as port scanning, brute force, phishing, or an exploited host.

Before subscribing to Railway, I’d like to confirm a few things:

If I deploy my backend on Railway, can I get a static outbound/public IP for my service?

Is this IP dedicated to my service, or can it be shared with other customers?

Can you confirm whether the assigned IP has a clean reputation and is not currently listed in common abuse/threat-intelligence databases?

If the IP is later reported or blocked because of activity from another customer, can Railway provide a replacement IP?

Most importantly, can you confirm that using Railway with a static outbound IP would be suitable for a payment gateway that requires IP allowlisting and a clean IP reputation?

I want to confirm this before purchasing a plan, because this is a production payment integration and I need to avoid the same IP reputation issue I’m currently experiencing with Render.

Thanks!