Access denied, please contact support

oscarjil
HOBBY

7 months ago

I need help to solve a problem, what happens is that a url stopped working and it gives me the following message in the logs, Access denied, please contact the support area.

Closed

4 Replies

7 months ago

What URL?


oscarjil
HOBBY

7 months ago

https://server-zelery-production.up.railway.app/api/v1/notificaciones

It returns the following: {

Dec 02 11:48:07

zeleri_pro

amount: 5000,

Dec 02 11:48:07

zeleri_pro

gateway_id: 1,

Dec 02 11:48:07

zeleri_pro

title: 'nueva orden ',

Dec 02 11:48:07

zeleri_pro

description: 'Prueba creando una orden',

Dec 02 11:48:07

zeleri_pro

currency_id: 1,

Dec 02 11:48:07

zeleri_pro

customer: { email: 'prueba1@usuarios.com', name: 'Miguel Acevedo' },

Dec 02 11:48:07

zeleri_pro

success_url: 'https://zelery-url.netlify.app/#/success';,

Dec 02 11:48:07

zeleri_pro

failure_url: 'https://zelery-url.netlify.app/#/cancel';

Dec 02 11:48:07

zeleri_pro

}

Dec 02 11:48:07

zeleri_pro

singedObject {

Dec 02 11:48:07

zeleri_pro

amount: 5000,

Dec 02 11:48:07

zeleri_pro

gateway_id: 1,

Dec 02 11:48:07

zeleri_pro

title: 'nueva orden ',

Dec 02 11:48:07

zeleri_pro

description: 'Prueba creando una orden',

Dec 02 11:48:07

zeleri_pro

currency_id: 1,

Dec 02 11:48:07

zeleri_pro

customer: { email: 'prueba1@usuarios.com', name: 'Miguel Acevedo' },

Dec 02 11:48:07

zeleri_pro

success_url: 'https://zelery-url.netlify.app/#/success';,

Dec 02 11:48:07

zeleri_pro

failure_url: 'https://zelery-url.netlify.app/#/cancel';,

Dec 02 11:48:07

zeleri_pro

signature: '2e89ecd1a51dc766b5a140c523a38186079da06ad229f5791bf3bf7ba5fad475'

Dec 02 11:48:07

zeleri_pro

}

Dec 02 11:48:07

zeleri_pro

104bbf46-8596-451f-a036-c9d12ca81c33

Dec 02 11:50:30

server-zelery

body {

Dec 02 11:50:30

server-zelery

amount: 5000,

Dec 02 11:50:30

server-zelery

gateway_id: 1,

Dec 02 11:50:30

server-zelery

title: 'nueva orden ',

Dec 02 11:50:30

server-zelery

description: 'Prueba creando una orden',

Dec 02 11:50:30

server-zelery

currency_id: 1,

Dec 02 11:50:30

server-zelery

customer: { email: 'prueba1@usuarios.com', name: 'Miguel Acevedo' },

Dec 02 11:50:30

server-zelery

success_url: 'https://zelery-url.netlify.app/#/success';,

Dec 02 11:50:30

server-zelery

failure_url: 'https://zelery-url.netlify.app/#/cancel';

Dec 02 11:50:30

server-zelery

}

Dec 02 11:50:30

server-zelery

singedObject {

Dec 02 11:50:30

server-zelery

amount: 5000,

Dec 02 11:50:30

server-zelery

gateway_id: 1,

Dec 02 11:50:30

server-zelery

title: 'nueva orden ',

Dec 02 11:50:30

server-zelery

description: 'Prueba creando una orden',

Dec 02 11:50:30

server-zelery

currency_id: 1,

Dec 02 11:50:30

server-zelery

customer: { email: 'prueba1@usuarios.com', name: 'Miguel Acevedo' },

Dec 02 11:50:30

server-zelery

success_url: 'https://zelery-url.netlify.app/#/success';,

Dec 02 11:50:30

server-zelery

failure_url: 'https://zelery-url.netlify.app/#/cancel';,

Dec 02 11:50:30

server-zelery

signature: '03295b53f6d21183d92465debe4e32875c22d599203fb0872aa40396f53be124'

Dec 02 11:50:30

server-zelery

}

Dec 02 11:50:30

server-zelery

c66cc0a6-284e-445e-b23a-c78c701d3b53

Dec 02 11:50:30

server-zelery

Error creating order: {

Dec 02 11:50:30

server-zelery

code: '1000000011',

Dec 02 11:50:30

server-zelery

message: 'Acceso denegado, por favor comuniquese con el area de soporte.'

Dec 02 11:50:30

server-zelery

}


oscarjil
HOBBY

7 months ago

The error is the following: Error creating order: {

Dec 02 11:50:30

server-zelery

code: '1000000011',

Dec 02 11:50:30

server-zelery

message: 'Acceso denegado, por favor comuniquese con el area de soporte.'

Dec 02 11:50:30

server-zelery

}


7 months ago

Sorry but we do not provide support for 3rd party software or application level support.

This access denied error is not from Railway, it is from your own application.


Status changed to Closed brody 7 months ago


Access denied, please contact support - Railway Help Station