Access issues for users in Russia and China
marinaakenteva
PROOP

3 months ago

Users in Russia and China are unable to reach our Railway-hosted application.

Health endpoint:

https://neurolight-production.up.railway.app/health

The request times out from affected regions.

Browser error:

"Unable to access the site. The site took too long to respond."

This issue has been occurring for several days. The application was accessible from these regions before.

Solved$20 Bounty

Pinned Solution

0x5b62656e5d
MODERATOR

3 months ago

Unfortunately, Railway isn't able to do anything about these blocks. Your only option would be to use a VPN.

1 Replies

Railway
BOT

3 months ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway • 3 months ago

0x5b62656e5d
MODERATOR

3 months ago

Unfortunately, Railway isn't able to do anything about these blocks. Your only option would be to use a VPN.

Status changed to Solved 0x5b62656e5d • 3 months ago

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