access type / admin role
tpeltier13
PROOP

a month ago

Project ID: 349a70ce-1a67-4f3a-8dc8-94f0b22cf034 (Cubiscan_dagster)

Problem: I'm showing as "can edit" only, the Members list shows 2 people when I'm the only user, and I am a unable to invite new members

Context: The project was transferred to me several months ago but I did not create it. I neeed to add teammembers but am unable to because I am not an owner or admin.

Solved

19 Replies

Railway
BOT

a month ago

The project you referenced lives under a workspace belonging to a different Railway account, not the one you're writing from, and your role on it is Editor ("can edit"), which is a project-level permission, not full ownership. The second member you see in the list is the project's current Owner. To gain full control (including unrestricted member invitations), the current Owner would need to transfer ownership of the project to you using the Transfer Ownership option in the project's Members settings, or you could ask them to invite the teammates you need directly.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway

The project you referenced lives under a workspace belonging to a different Railway account, not the one you're writing from, and your role on it is Editor ("can edit"), which is a project-level permission, not full ownership. The second member you see in the list is the project's current Owner. To gain full control (including unrestricted member invitations), the current Owner would need to transfer ownership of the project to you using the Transfer Ownership option in the project's Members settings, or you could ask them to invite the teammates you need directly.

tpeltier13
PROOP

a month ago

I cannot see the name of the current Owner. There is one other person in my company who thought they may have access after the person transferred ownership had left, but they can't get into Railway at all. Can you tell me who the owner is so I can reach out to them?


Status changed to Awaiting Railway Response Railway • about 1 month ago


Railway
BOT

a month ago

We're not able to share the account details of other members for privacy reasons. Since the project was transferred after someone left your company, the other person visible in the members list is likely someone from your organization who originally created that Railway account. Checking internally with your team to identify who that was is the best path, and once they recover access to their Railway login (through whichever provider they used, such as GitHub or Google), they can transfer project ownership to you from the project's Members settings.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway

We're not able to share the account details of other members for privacy reasons. Since the project was transferred after someone left your company, the other person visible in the members list is likely someone from your organization who originally created that Railway account. Checking internally with your team to identify who that was is the best path, and once they recover access to their Railway login (through whichever provider they used, such as GitHub or Google), they can transfer project ownership to you from the project's Members settings.

tpeltier13
PROOP

a month ago

The second user in the account does not have a name, it just says "Everyone in My Projects". How do I get admin access?


Status changed to Awaiting Railway Response Railway • about 1 month ago


Railway
BOT

a month ago

To correct our earlier message, that entry does not appear to be a second individual user. Your project still has an Owner, though, and only the Owner can transfer full control to you. Since the project was originally set up by someone at your company who has since left, the path forward is to identify that person internally and have them recover access to their Railway login (through whichever provider they used, such as GitHub or Google) so they can transfer ownership to you from the project's Members settings.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway

To correct our earlier message, that entry does not appear to be a second individual user. Your project still has an Owner, though, and only the Owner can transfer full control to you. Since the project was originally set up by someone at your company who has since left, the path forward is to identify that person internally and have them recover access to their Railway login (through whichever provider they used, such as GitHub or Google) so they can transfer ownership to you from the project's Members settings.

tpeltier13
PROOP

a month ago

It was transferred from chris do who set up the project but is no longer with the company. I believe he transferred full ownership to Aaron Taylor(ataylor@cubiscan.com). Aaron cannot find any of this information or any way to access. Can you verify if this is true? if it is, I will have Aaron attempt again to gain access, otherwise we need another way to get admin access to me as this is the end of any information he have.


Status changed to Awaiting Railway Response Railway • about 1 month ago


Railway
BOT

a month ago

We're not able to confirm or disclose who holds specific roles on the project for privacy reasons. If the colleague you mentioned does have access, the project would appear in their Railway dashboard when they sign in, so having them try each auth provider they may have used (GitHub, Google, or email) is the next step. Railway cannot manually reassign project ownership or promote roles, so this has to be done by whoever currently holds the Owner role on the project through its Members settings.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway

We're not able to confirm or disclose who holds specific roles on the project for privacy reasons. If the colleague you mentioned does have access, the project would appear in their Railway dashboard when they sign in, so having them try each auth provider they may have used (GitHub, Google, or email) is the next step. Railway cannot manually reassign project ownership or promote roles, so this has to be done by whoever currently holds the Owner role on the project through its Members settings.

tpeltier13
PROOP

a month ago

Could this be authorized through github from a company organization? So I need to have my company admin give me different access or give access to this new user via github instead of within Railway?


Status changed to Awaiting Railway Response Railway • 28 days ago


Railway
BOT

a month ago

Railway roles are managed entirely within Railway and are not inherited from GitHub organization permissions. Changing your GitHub org role will not affect your Railway project role. The project's Owner would need to promote or transfer ownership to you from within Railway's project Members settings, and that is the only path to gaining full control.


Status changed to Awaiting User Response Railway • 28 days ago


Railway

Railway roles are managed entirely within Railway and are not inherited from GitHub organization permissions. Changing your GitHub org role will not affect your Railway project role. The project's Owner would need to promote or transfer ownership to you from within Railway's project Members settings, and that is the only path to gaining full control.

tpeltier13
PROOP

a month ago

why does it show duplicate projects in the dropdown for "my projects"?

image.png

Attachments


Status changed to Awaiting Railway Response Railway • 28 days ago


Railway
BOT

a month ago

That likely means there are two separate projects with the same name that you have access to, possibly one in each workspace context. You can click into each one to check its project ID in the project settings and confirm whether they are distinct projects or the same one appearing twice.


Status changed to Awaiting User Response Railway • 28 days ago


tpeltier13
PROOP

a month ago

349a70ce-1a67-4f3a-8dc8-94f0b22cf034

349a70ce-1a67-4f3a-8dc8-94f0b22cf034

They are the same project appearing twice


Status changed to Awaiting Railway Response Railway • 28 days ago


Railway
BOT

a month ago

That does look like a display quirk rather than two separate projects. It should not affect the project itself or its data. The underlying access question from earlier still stands: gaining full control requires the current project Owner to transfer ownership to you from within Railway's project Members settings.


Status changed to Awaiting User Response Railway • 28 days ago


tpeltier13
PROOP

25 days ago

The Admin seems to have lost the ability to get access to the project when it was transferred to him several months ago. How does he regain access so he can make me an admin as well and so we can invite others to the project?


Status changed to Awaiting Railway Response Railway • 25 days ago


Railway
BOT

24 days ago

Railway authenticates through external providers (GitHub, Google, or email), and we have no way to manually grant, restore, or reassign project access on anyone's behalf. The colleague you mentioned would need to sign in to Railway using whichever provider they originally used when the account was set up for them, and the project will appear in their dashboard if they hold access to it. If they have lost access to that provider account itself, recovering it is done through that provider directly (for example, GitHub's or Google's own account recovery). Once they can sign in to Railway again, they can transfer ownership to you from the project's Members settings.


Status changed to Awaiting User Response Railway • 24 days ago


tpeltier13
PROOP

24 days ago

So how should I proceed next for this project? 349a70ce-1a67-4f3a-8dc8-94f0b22cf034


Status changed to Awaiting Railway Response Railway • 24 days ago


Railway
BOT

24 days ago

The path forward has not changed: only the project's current Owner can transfer ownership or promote your role, and that is done from the project's Members settings. Railway cannot manually reassign project ownership or elevate roles on anyone's behalf, so identifying and reaching whoever holds the Owner role is something your team would need to sort out internally.


Status changed to Awaiting User Response Railway • 24 days ago


Railway
BOT

17 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 17 days ago


tpeltier13
PROOP

17 days ago

After talking internally to the person who transferred the project to me, I believe I am the only person on the team. I believe there is a bug and I was not transferred ownership or admin rights.


Status changed to Awaiting Railway Response Railway • 17 days ago


Railway
BOT

17 days ago

We cannot examine that project from the account this thread is tied to, so we are unable to verify what happened during the original transfer. Based on what you described (showing as "can edit"), it is possible the project was not transferred via the ownership transfer flow, or the transfer email was never accepted within its 24-hour window, leaving you with project-member access rather than ownership. Railway cannot manually reassign project ownership or promote roles, so if the original account holder (who has since left) still holds the Owner role, reaching them to complete a proper ownership transfer from the project's Members settings remains the only path.


Status changed to Awaiting User Response Railway • 17 days ago


Railway
BOT

10 days ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 10 days ago


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