a month ago
I accidentally deleted my deployment, renewed-laughter. Is there any way this can be undone?
3 Replies
a month ago
We don't offer data restoration for user-initiated actions like this. Going forward, enable volume backups on your service so you can self-restore if it happens again.
Status changed to Awaiting User Response Railway • about 1 month ago
Railway
We don't offer data restoration for user-initiated actions like this. Going forward, enable volume backups on your service so you can self-restore if it happens again.
a month ago
The automated response doesn't apply to my situation — this isn't about volume data (the deleted service had no volume; our database is external on Supabase).
What happened: I accidentally deleted the service renewed-laughter — our production web service — from project 0dd9c4eb-83e8-47a1-b16a-f350049d8387, production environment, on July 11 (evening, US Central). I meant to delete a different, newly created service and mixed up the tiles.
What I'm asking for, in order of preference:
Restore the deleted service with its configuration, if that's possible on your side.
If not: retrieve the deleted service's environment variables (names and values) so I can re-enter them in a replacement service. This is the only part I cannot reconstruct myself — several of the values were secrets I have no other copy of.
If even that's not possible, please confirm definitively so I stop waiting and finish rebuilding with fresh credentials.
I've already started standing up a replacement service in the same project, so the custom domain and deploy config are handled — the environment variable values are the specific thing I need from you.
Account: smiller@swaimornamental.com (Hobby plan).
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
We're not able to restore deleted services or retrieve their environment variables after deletion. This applies to all user-initiated deletions, not just volume data. Since you mentioned several values were secrets you have no other copy of, you'll need to rotate and regenerate those credentials from their respective providers (Supabase, etc.) and set them on your replacement service.
Status changed to Awaiting User Response Railway • about 1 month ago
Status changed to Solved swaimornamental • about 1 month ago