2 months ago
Hello,
We accidentally modified/overwritten data in the MongoDB service "survey" in the production environment.
The modifications occurred on 15 March 2026.
Could you please help us check if it is possible to restore the data to a state prior to that time?
Thank you.
2 Replies
2 months ago
Data restoration depends on whether you had volume backups configured for your MongoDB service prior to the incident. If you had a backup schedule (daily, weekly, or monthly) set up, you can restore from an existing backup by navigating to your MongoDB service's Backups tab, locating a backup from before March 15, and clicking Restore. We do not have the ability to recover data beyond what is available through your existing backups.
Status changed to Awaiting User Response Railway • 2 months ago
2 months ago
Noted. Thank you for your support.
Status changed to Awaiting Railway Response Railway • 2 months ago
Status changed to Solved omkar-duestel • 2 months ago