9 months ago
I accidentally withdrew the earnings to railway credits the other day and was wondering if it was possible to reverse it.
I have another org where I am trying to withdraw some credits to BMAC. Is this process manual on your guys' side or do I have to wait it out?
You have a pending withdrawal request.10 Replies
Is there someone I can raise this issue, at least for withdrawing credits? I would imagine having 3 pro plans would at least get some reply.
9 months ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response chandrika • 9 months ago
9 months ago
About the pending withdrawal, you have to wait.
9 months ago
And be careful when pinging team members or conductors, it's against the rules #🛂｜readme 5)
Status changed to Awaiting User Response Railway • 9 months ago
9 months ago
Hello,
I've reversed the accidental withdrawal to credits and completed the withdrawal to BMAC on your other workspace.
The payouts are a manual process for the time being, and we will be updating our docs to reflect our payout timeframe of 5 - 7 days.
Thank you for your patience!
Best,
Brody
Status changed to Solved brody • 9 months ago
9 months ago
Sincerest thanks and sorry for the trouble 
Status changed to Open Railway • 9 months ago
9 months ago
!s
Status changed to Solved medim • 9 months ago