Account access recovery to export production MySQL database (ownership verification)
luisfeliperodgz
HOBBYOP

3 months ago

Hello Railway Support,

I’m the owner of a Railway project that contains a production MySQL database, but I’m locked out of the account due to the Google sign-in issue (“Too many failed attempts”). Google has already confirmed my appeal was successful, but Railway login remains blocked, and my database is currently paused.

I urgently need help to regain access or to transfer the project/database to a new authentication method/account. I’m ready to verify ownership with any method you require.

Account email (owner): febrerorobinson@gmail.com

Database type: MySQL

DB_HOST: yamabiko.proxy.rlwy.net

DB_PORT: 36885

Last known access: 02/19/2026

Creation date: 01/28/2026

Please advise the fastest path to:

  1. regain access / change auth method, or
  2. temporarily unpause the DB for an export, or
  3. provide a snapshot/backup after verification.

Thank you.

Closed

0 Replies

Status changed to Awaiting Railway Response Railway 3 months ago


Status changed to Closed brody 3 months ago


Welcome!

Sign in to your Railway account to join the conversation.

Loading...