Account Ban Appeal – Clarification Request (URGENT)
Anonymous
FREEOP

19 days ago

Hello Railway Team,

My Railway account has been banned for “Phishing,” and I am genuinely surprised by this decision.

The deployed services were related to a SaaS project (Empire Internet) focused on AI-powered content automation and workflow systems for entrepreneurs.

There is absolutely no phishing activity, credential harvesting, impersonation, or login cloning involved in my projects.

If any endpoint or configuration triggered an automated detection, I am fully willing to immediately remove or modify it to comply with your Terms of Service.

Could you please clarify which specific service or deployment caused this violation? Or which adress email i can use to contact them?

I've never receive any warning and all my clients are waiting.

I take compliance seriously and would greatly appreciate the opportunity to resolve this matter.

Thank you for your time and consideration.

Best regards,

Kevin Dufraisse

Closed

0 Replies

Status changed to Awaiting Railway Response Railway 19 days ago


Status changed to Closed brody 18 days ago


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