2 months ago
Hi Railway team,
My account (andressy1126@gmail.com) was flagged and banned for "Trial Plan Abuse". I'd like to formally appeal this decision. I'm willing to upgrade to the Hobby plan ($5/month) and use Railway legitimately going forward.
Could someone please review my case?
Thank you.
2 Replies
Status changed to Awaiting Railway Response Railway • 2 months ago
2 months ago
Your account was banned for Trial Plan Abuse and after review, we've decided not to lift the ban. This decision is final.
Status changed to Awaiting User Response Railway • 2 months ago
2 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 2 months ago
2 months ago
Hi Railway team,
I completely understand your decision and I respect it. However, I'd like to sincerely ask you to please reconsider one more time.
This account is extremely important to me — it's my primary account and has significant value for my projects. I am genuinely willing to upgrade to the Hobby plan ($5/month) immediately upon having access restored. I am not asking for a free pass — I want to be a paying customer and use Railway the right way going forward.
I understand I made a mistake and I take full responsibility for it. I'm simply asking for one last chance to make things right.
Please take this into consideration. I truly appreciate your time.
Thank you,
Andres
Status changed to Awaiting Railway Response Railway • about 2 months ago
Status changed to Closed echohack • about 2 months ago