Account banned
Anonymous
TRIALOP

2 years ago

I need urgent help, my main railway account was banned for the reason End of The Line

You've been flagged for violations concerning the Railway ToS. The reason specified is "ToS Violation (Card Testing/Hosting Card Testing Services)"., and every one I create is banned for the same reason, but I always paid the railway right, I need help, I need your services, I create a new account and put my card in, my card is declined and I get banned I'm sure it's a bug

27 Replies

Anonymous
TRIALOP

2 years ago

I can't access my account I can't provide any ID


Anonymous
TRIALOP

2 years ago

hello?


2 years ago

I think u need to appeal at support@railway.app but I could be wrong, could u share what projects u hosted in railway? did u read the fair use page? https://railway.app/legal/fair-use


2 years ago

We can also wait for a team/conductor response


Anonymous
TRIALOP

2 years ago

no longer provides email support


2 years ago

There isn't really a way to appeal Railway bans at the moment 🤔


Anonymous
TRIALOP

2 years ago

Is there no way I can be unbanned?


2 years ago

could you share what projects you hosted in railway?


Anonymous
TRIALOP

2 years ago

It's been a long time so I no longer have the projects, but it was all within the terms


Anonymous
TRIALOP

2 years ago

Can I send my email to unlock?


2 years ago

i hope you are able to see how this answer is suspicious


2 years ago

this, and also your discord profile 💀


2 years ago

💀


2 years ago

what about it?


2 years ago

…nothing


2 years ago

@Brody open his profile bruh


Anonymous
TRIALOP

2 years ago

Brody, aren't you from support?


2 years ago

no, i am a community moderator, so please answer this question or i will not be able to pass on your request to the team


samoriental
PRO

2 years ago

I dont think railway would accuse you of hosting carding services without proof


Anonymous
TRIALOP

2 years ago

yes


2 years ago

okay then please share what projects you where hosting


Anonymous
TRIALOP

2 years ago


2 years ago

relevance?


Anonymous
TRIALOP

2 years ago

I didn't understand


2 years ago

im sorry but i will not be able to pass on your request to the team.


Anonymous
TRIALOP

2 years ago

why


2 years ago

you have provided no evidence to suggest you were not involved in card testing.


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