Account Email Change
geobako
HOBBYOP

5 months ago

Hello, I am trying to do a simple email change press update and then login with my new email.
I have already read all threads about this issue but it just doesn't work.

The flow so far: I change my email in account settings and pressed update.
An email is sent to my new address to verify the change.
It prompts me then to log in to railway
I log in and a completely new account is created instead of changing the old one. I did it already 5 times.

It is just impossible to change the email address or is it me who don't get it

Solved

2 Replies

brody
EMPLOYEE

5 months ago

Hello,

When you are prompt to login, it is asking you to login using your old email address.

Best,
Brody


Status changed to Awaiting User Response Railway 5 months ago


geobako
HOBBYOP

5 months ago

That was it, I just could not understand I needed to login with the old email.
Cheers


Status changed to Awaiting Railway Response Railway 5 months ago


Status changed to Solved geobako 5 months ago


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