a year ago
I have account with railway connected to github but i have lost my 2 factor authentication logins and i am now log out, any help?
33 Replies
a year ago
The team might be able to help you recover your account (but no promises)
heads up though it's Weekend, Easter weekend on top of that
so patience would be appreciated 🙏
a year ago
!t
a year ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response dev • 11 months ago
a year ago
in the mean time, could you share your GitHub account name?
a year ago
or the email you're using on Railway?
a year ago
or both
a year ago
awesome, thank you
a year ago
then we just wait for a response from the team
a year ago
From past threads, it's likely the team will ask you to create a Github repo called Railway-2FA-Reset to prove you own the Github Account. Could you please do this?
Status changed to Awaiting User Response Railway • 11 months ago
a year ago
@Joe22 for visibility
a year ago
Duchess is the bot that passes replies from the Help Station to this discord thread, they are not a user. The link they are referring to is the Github repo link
a year ago
You need to create a GitHub repo, call the repo Railway-2FA-Reset
once you've done that you need to send the URL of that repo here
a year ago
Awesome, now we just wait for the team's response
a year ago
If you don't hear anything by next week then I'll bump this with the team
a year ago
done
a year ago
2fa has been removed
@Brody Thank you very much. it is working and i have access now. i appreciate everyone for helping.
a year ago
happy to help 🙂
a year ago
thank you brody
a year ago
!s
Status changed to Solved dev • 11 months ago