10 months ago
I have account with railway connected to github but i have lost my 2 factor authentication logins and i am now log out, any help?
33 Replies
10 months ago
The team might be able to help you recover your account (but no promises)
heads up though it's Weekend, Easter weekend on top of that
so patience would be appreciated 🙏
10 months ago
!t
10 months ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response dev • 10 months ago
10 months ago
in the mean time, could you share your GitHub account name?
10 months ago
or the email you're using on Railway?
10 months ago
or both
10 months ago
awesome, thank you
10 months ago
then we just wait for a response from the team
10 months ago
From past threads, it's likely the team will ask you to create a Github repo called Railway-2FA-Reset to prove you own the Github Account. Could you please do this?
Status changed to Awaiting User Response Railway • 10 months ago
10 months ago
@Joe22 for visibility
10 months ago
Duchess is the bot that passes replies from the Help Station to this discord thread, they are not a user. The link they are referring to is the Github repo link
10 months ago
You need to create a GitHub repo, call the repo Railway-2FA-Reset
once you've done that you need to send the URL of that repo here
10 months ago
Awesome, now we just wait for the team's response
10 months ago
If you don't hear anything by next week then I'll bump this with the team
10 months ago
done
10 months ago
2fa has been removed
@Brody Thank you very much. it is working and i have access now. i appreciate everyone for helping.
10 months ago
happy to help 🙂
10 months ago
thank you brody
10 months ago
!s
Status changed to Solved dev • 10 months ago