Account issue
dks2002
FREEOP

a year ago

I have account with railway connected to github but i have lost my 2 factor authentication logins and i am now log out, any help?

Solved

33 Replies

dks2002
FREEOP

a year ago

N/A


a year ago

The team might be able to help you recover your account (but no promises)
heads up though it's Weekend, Easter weekend on top of that
so patience would be appreciated 🙏


a year ago

!t


a year ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response dev 11 months ago


a year ago

in the mean time, could you share your GitHub account name?


a year ago

or the email you're using on Railway?


a year ago

or both


dks2002
FREEOP

a year ago

jprojects2002@gmail.com


a year ago

awesome, thank you


a year ago

then we just wait for a response from the team


dks2002
FREEOP

a year ago

@Fragly thank you and hoping they can help


a year ago

From past threads, it's likely the team will ask you to create a Github repo called Railway-2FA-Reset to prove you own the Github Account. Could you please do this?


dks2002
FREEOP

a year ago

Yes i will do that


Give us the link when it's ready


Status changed to Awaiting User Response Railway 11 months ago


a year ago

@Joe22 for visibility


dks2002
FREEOP

a year ago

@Duchess Please what link are you talking about?


a year ago

Duchess is the bot that passes replies from the Help Station to this discord thread, they are not a user. The link they are referring to is the Github repo link


dks2002
FREEOP

a year ago

Please any help on my case @Fragly


a year ago

You need to create a GitHub repo, call the repo Railway-2FA-Reset
once you've done that you need to send the URL of that repo here


dks2002
FREEOP

a year ago

ok, a moment as i do that


dks2002
FREEOP

a year ago


a year ago

Awesome, now we just wait for the team's response


dks2002
FREEOP

a year ago

oh..ok boss


dks2002
FREEOP

a year ago

@Fragly i have not hear anything from the team yet?


a year ago

If you don't hear anything by next week then I'll bump this with the team


dks2002
FREEOP

a year ago

@Fragly thank you sir


a year ago

done


dks2002
FREEOP

a year ago

@Brody can you please be specific


a year ago

2fa has been removed


dks2002
FREEOP

a year ago

@Fragly Thank you very much. i have access now. i am very grateful


dks2002
FREEOP

a year ago

@Brody Thank you very much. it is working and i have access now. i appreciate everyone for helping.


a year ago

happy to help 🙂


a year ago

thank you brody


a year ago

!s


Status changed to Solved dev 11 months ago


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