Account recovery, lost 2fa and recovery codes
Anonymous
FREEOP

2 months ago

Hi, I am writing from a new account because
my original account is linked to GitHub OAuth, but I lost access to my 2FA due to an Authy misconfiguration.
Unfortunately, I also no longer have access to my recovery codes.

I can successfully authenticate via GitHub, but the login is blocked at the Railway 2FA step.

I am requesting assistance to reset or remove 2FA on my original account, Thanks a lot

Solved

7 Replies

2 months ago

!t


2 months ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response brody about 2 months ago


2 months ago

Hey there!

We can remove your account's 2FA after verifying that you own the account.

Please create a new public repository named Railway-2FA-Reset on the GitHub Account associated with your Railway account. Once you're done, reply to this with a link to the repository.


Status changed to Awaiting User Response Railway about 2 months ago


Anonymous
FREEOP

2 months ago


Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

I can successfully authenticate via GitHub

Which GitHub account is this? I do not see a GitHub account linked to your current user.


Status changed to Awaiting User Response Railway about 2 months ago


2 months ago

Ah alright, I found it. Your 2FA has been removed. Please try logging in again


Anonymous
FREEOP

2 months ago

Logged in. Thank you!!


Status changed to Awaiting Railway Response Railway about 2 months ago


Status changed to Solved Anonymous about 2 months ago


2 months ago

/solved


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