a month ago
Dear Railway Support Team,
I hope you're doing well.
I'm reaching out because I had an account associated with the email address datadicoco@gmail.com that was accidentally deleted. I would like to know if it's possible to recover or restore the account, including the corresponding n8n installation.
The account was deleted on Thursday, July 16, 2026. If account recovery is possible, I would also like to know the available options for upgrading it to the Pro Plan once it has been restored.
I would greatly appreciate any guidance or information you can provide regarding this process.
I look forward to your response.
Thank you very much for your time and assistance.
Kind regards
1 Replies
a month ago
Restoring a deleted account is not something we're able to do on our side. This is a security boundary we maintain to protect all accounts, not a limitation we can override. The data associated with the account, including the n8n installation, is not recoverable after deletion. Sorry we can't be of more help.
Status changed to Awaiting User Response Railway • about 1 month ago
25 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 25 days ago