Account Recovery Request - Lost 2FA Access
Anonymous
FREEOP

2 months ago

Hi, I lost my 2FA and recovery codes and can’t access my Railway account. Can you help me reset 2FA?

Email account : apprendsur@gmail.com

Thanks,

Solved

5 Replies

Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

Hey there!

We can remove your account's 2FA after verifying that you own the account.

Please create a new public repository named Railway-2FA-Reset on the GitHub account associated with your Railway account. Once you're done, reply to this with a link to the repository.


Status changed to Awaiting User Response Railway about 2 months ago


brody

Hey there! We can remove your account's 2FA after verifying that you own the account. Please create a new public repository named `Railway-2FA-Reset` on the GitHub account associated with your Railway account. Once you're done, reply to this with a link to the repository.

Anonymous
FREEOP

2 months ago

I created the Railway account with my Google account, but I didn't connect it to GitHub. Should I create a GitHub account using Google and then create the repository?


Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

No, you would need to have already linked GitHub to your Railway account.


Status changed to Awaiting User Response Railway about 2 months ago


brody

No, you would need to have already linked GitHub to your Railway account.

Anonymous
FREEOP

2 months ago

I never linked my Railway account with GitHub. What is the solution now?


Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

You would need to recover the 2FA codes on your end.


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


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