14 days ago
Hello, my workspace was restricted automatically for a ToS violation. I am just a Hobby plan user trying to host a personal Python Telegram bot for my friends. I believe this was flagged by mistake by your automated system. Could you please review my account and lift the restriction? Thank you!
3 Replies
14 days ago
Your workspace has been restricted, and unfortunately we're not able to share the specific details behind the decision. There is no action on your side that will lift this restriction, and we're unable to provide access to the workspace or its data while it is in this state.
Status changed to Awaiting User Response Railway • 14 days ago
Railway
Your workspace has been restricted, and unfortunately we're not able to share the specific details behind the decision. There is no action on your side that will lift this restriction, and we're unable to provide access to the workspace or its data while it is in this state.
14 days ago
Could a human staff member please review this? I am a Hobby plan user and this ban seems to be a false positive. Thank you.
Status changed to Awaiting Railway Response Railway • 14 days ago
14 days ago
We understand the frustration, and we appreciate you following up. Unfortunately, the outcome here remains the same: we're not able to share the specifics behind the restriction, and there is no action available to lift it or restore access to the workspace or its data.
Status changed to Awaiting User Response Railway • 14 days ago
Status changed to Closed brody • 14 days ago