Hi Railway Team,

I’m posting here as we haven’t received a resolution yet via email and the issue is now business-critical.

Our team account (navedk0201’s Projects) was restricted in relation to the domain whatsapp24x7.com.

Context

• The domain is a private internal enterprise tool owned by IM24x7 Delta Solutions.

• It is not public-facing and does not allow open signups.

• Access is restricted to pre-approved internal users only.

• The issue appears to have been triggered due to temporary public visibility of authentication routes, which may have resembled phishing patterns.

To clarify:
There was no phishing activity, no credential harvesting, and no malicious intent.

Corrective Actions Taken

• Public access restricted / application taken offline where required.

• All authentication routes removed from public visibility.

• Admin login is internal-only.

• robots.txt + noindex, nofollow implemented.

• Disclaimer added on landing page.

• Future internal tools will be deployed only with strict private access controls (VPN / IP allowlist / Zero Trust).

• Google Search Console warning has already been removed.

We fully respect Railway’s ToS and take responsibility for the misconfiguration.
However, we kindly request:

1. Manual review

2. Reconsideration of the team-level restriction

3. Restoration of services as soon as possible

We have active campaigns impacted due to this restriction.

Happy to provide any additional clarification required.

Thank you