Account transfer question
smilehyun
PROOP

a month ago

Hi, I have initially created account using my personal email, but I would like to transfer to ownership using company email address.

It seems that receiving user needs to have paid plan activated? but does receiving user needs to have matching plan?

For example, I have it with Pro plan now, and does new account that will take over current account requires to have Pro plan? I just need to change owner's email address to new address (company provided).

Solved

1 Replies

Status changed to Awaiting Railway Response Railway about 1 month ago


chandrika
EMPLOYEE

a month ago

Both the source and destination accounts need an active Hobby or Pro plan, but they do not need to match. Your new company account can be on either Hobby or Pro. You can transfer your projects by following the steps in our documentation.


Status changed to Awaiting User Response Railway about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


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