a month ago
Hi there
I am trying to set up my cms with your service but have some issues getting my account verified. On my own github account there was no problems (most likely because it is my main github and lots of activity there). Now I am making a portfolio for my class mate and they created a brand new github for my to use and I think the account is being flagged as suspicious for being a newly created account. Can you help me get verified?
We would be happy not to commit to the hobby plan for now but we still need the project token functionality
- Benjamin, dev for Chris og Oscar
1 Replies
Status changed to Awaiting Railway Response Railway • about 1 month ago
a month ago
Account verification is a fully automated process and we're unable to manually override it. New GitHub accounts often don't pass verification due to limited activity. The account owner can upgrade to the Hobby plan at https://railway.com/workspace/plans to unlock the full experience, including project tokens and unrestricted networking. Note that each person is only allowed one Railway account, so the classmate who owns the GitHub account should be the account holder. If you need to collaborate, you can invite members to a shared workspace instead of sharing credentials.
Status changed to Awaiting User Response Railway • about 1 month ago
25 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 25 days ago