Account/Workspace Restricted After Re-deploying My Personal Agent Project

agent12026

FREEOP

2 months ago

Hello,

My workspace was recently restricted right after I re-deployed a standard open-source AI agent template (Hermes).

I believe this restriction was triggered by an automated false positive. This is a personal development project running the standard Hermes AI agent template, and it does not violate Railway's terms of service (no proxy, mining, or abuse).

Could a Railway team member please take a look and help unrestrict my workspace?

Thanks

Closed

3 Replies

Railway

BOT

2 months ago

Your workspace has been restricted and new deploys are currently blocked. We're not able to share the specifics behind the restriction, and there is no action on your side that will lift it at this time.

Status changed to Awaiting User Response Railway • about 2 months ago

Railway

Your workspace has been restricted and new deploys are currently blocked. We're not able to share the specifics behind the restriction, and there is no action on your side that will lift it at this time.

agent12026

FREEOP

2 months ago

Hi Railway Support team,

The bot's automated reply doesn't resolve my issue. My workspace was restricted during a standard re-deploy of a public AI agent template without any terms violation.

Could a human team member please review my account manually?

Thank you.

Status changed to Awaiting Railway Response Railway • about 2 months ago

brody

EMPLOYEE

2 months ago

We understand the frustration, and we appreciate you following up. Your workspace has been restricted, and we aren't able to share the specific details behind the restriction or lift it from your side. We recognize this isn't the answer you were hoping for, but this is where things stand.