Actual text in logs not showing - [EDIT: Now even after adding filters, its still not showing]
shauryapal97
PROOP

10 hours ago

The text for each log doesnt show, when there is no filter in the search bar...

Screenshot 2026-08-13 at 4.17.23 PM.png

But when I add a filter in the search bar, then I can see all the texts

Screenshot 2026-08-13 at 4.30.58 PM.png

$20 Bounty

26 Replies

shauryapal97
PROOP

10 hours ago

This has happened in multiple railway projects, not just 1


Railway
BOT

10 hours ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway about 10 hours ago


10 hours ago

Are these two screenshots from Observability Logs? or is the first one from the Service Deploy Logs?


mayori

Are these two screenshots from Observability Logs? or is the first one from the Service Deploy Logs?

shauryapal97
PROOP

10 hours ago

service deploy logs


mayori

Are these two screenshots from Observability Logs? or is the first one from the Service Deploy Logs?

shauryapal97
PROOP

10 hours ago

Weird now even after putting filters in the search bar, it still doesnt show text

image.png

Attachments


10 hours ago

What browser you're using?


mayori

What browser you're using?

shauryapal97
PROOP

10 hours ago

Chrome


shauryapal97
PROOP

10 hours ago

Watch this video


shauryapal97

Watch this video

shauryapal97
PROOP

10 hours ago


9 hours ago

Can you try open it in Chrome Mobile and see if the same issue occurs?


mayori

Can you try open it in Chrome Mobile and see if the same issue occurs?

shauryapal97
PROOP

9 hours ago

yes, still happens

IMG_1287.PNG

Attachments


6 hours ago

Do all projects affected by the issue use the same structured logs?


mayori

Do all projects affected by the issue use the same structured logs?

shauryapal97
PROOP

5 hours ago

yes


5 hours ago

What language and framework you're using on projects that affected by this issue?


mayori

What language and framework you're using on projects that affected by this issue?

shauryapal97
PROOP

5 hours ago

python, all projects are on python and all have this issue. This issue wasnt there 2 days ago


5 hours ago

Interesting, I will try reproduce it, Do you use any framework for logging?


shauryapal97
PROOP

5 hours ago

I doint think the framework has any issue, its some issue on railway's side

Same code was wokring 2 days ago (it still works sometimes today too, rarely I will see the full text, but then I refresh the page and it's gone again)


5 hours ago

Do you have any other projects that is not affected by this issue?


shauryapal97
PROOP

5 hours ago

I cant see the logs from 1 week ago, which I was able to see 1 week ago


mayori

Do you have any other projects that is not affected by this issue?

shauryapal97
PROOP

5 hours ago

All affected


shauryapal97
PROOP

4 hours ago

This is actually causing a lot of issues, I cant see what errors my clients are facing, can anyone help please


shauryapal97

This is actually causing a lot of issues, I cant see what errors my clients are facing, can anyone help please

4 hours ago

You can enable "Show data column as JSON" on the Logs View Options for now to see the log message, I've reproduce the issue and trying to find the solution right now


mayori

You can enable "Show data column as JSON" on the Logs View Options for now to see the log message, I've reproduce the issue and trying to find the solution right now

shauryapal97
PROOP

4 hours ago

That doesnt show the text either....

Screenshot 2026-08-13 at 10.29.22 PM.png

I tried downloading the logs too, but that's not helpful either

Screenshot 2026-08-13 at 10.28.38 PM.png


4 hours ago

I've escalate this to the team, They're investigating on this issue


shauryapal97
PROOP

4 hours ago

Thanks, are tyou from Railway team?


4 hours ago

No, I'm a moderator


3 hours ago

This issue is fixed, Can you check your logs?


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